Who We Are
Our website address is: brilliancecosmocare.com
Thank you for visiting Brilliance Cosmocare. We are a cosmetic skincare and wellness company, dedicated to providing dermatology-backed treatments, products, and educational resources to enhance your skin, hair, and body care journey. Please read this Privacy Policy carefully. By using our website and services, you consent to the collection and use of information as described in this document.
What Personal Data We Collect and Why We Collect It
1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, billing/shipping address, date of birth, gender, etc.
Sensitive Personal Data/Information (SPDI): Medical history, skin/hair concerns, health-related information, payment details (collected only when necessary and with your explicit consent).
Technical Information: IP address, device type, browser details, cookies, and analytics data.
User Content: Comments, reviews, uploaded images, or inquiries through forms.
2. How We Use Your Information
We use your information for:
Providing skincare treatments, cosmetic consultations, and product deliveries.
Improving our website, services, and user experience.
Processing payments and managing orders.
Sending updates, offers, or newsletters (only with your consent).
Complying with legal and regulatory requirements in India.
3. Consent
- By using our website, booking treatments, or purchasing products, you consent to the collection and use of your personal data.
- For Sensitive Personal Data, we will obtain explicit consent before processing.
- You may withdraw consent anytime by writing to us (see Contact section).
4. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
5. Data Storage & Retention
Personal data will be stored in secure servers located in India or abroad (only with adequate safeguards as per DPDP Act, 2023).
We retain data only as long as necessary for service delivery, legal compliance, or dispute resolution.
6. Sharing of Information
We do not sell or rent your personal information. Data may be shared only with:
Authorized service providers (payment gateways, courier partners, IT support).
Government authorities or law enforcement, if legally required.
Third-party analytics or advertising tools (with anonymization wherever possible).
7. Your Rights Under Indian Law
As per the Digital Personal Data Protection Act, 2023, you have the right to:
Access your personal data.
Request correction or updating of your information.
Request erasure of your data (subject to legal obligations).
Withdraw consent at any time.
Lodge a grievance with our Grievance Officer or with the Data Protection Board of India.
8. Security Measures
We follow reasonable security practices and procedures (including encryption, firewalls, secure servers, restricted access) to protect your personal data as per ISO/IEC 27001 standards and Indian IT Rules.
9. Cookies & Tracking
We use cookies to:
Remember your login details.
Analyze website traffic and user behavior.
Improve browsing experience.
You may disable cookies through your browser settings, but some features may not work properly.
10. Children’s Privacy
Our services are intended for users 18 years and above. We do not knowingly collect personal data from minors. If we discover that data from a child under 18 has been collected, we will delete it immediately.
11. Grievance Officer
As per IT Act, 2000 and DPDP Act, 2023, we have appointed a Grievance Officer to address your concerns.
Name: Dr. Ashok Patel
Email: contact@brilliancecosmocare.com
Address: Brilliance Cosmocare Clinic, Andheri West, Mumbai – 400053, India
Phone: 7506661196
12. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the date of revision. Please review regularly.